Configuration Issues With Devices That Do Not Fully Support Serialization

If a robot or drive does not fully support device serialization, it is usually not possible for the wizard to completely configure the device. The greater the number of drives and robots in your configuration that do not support serialization, the greater the chance of having configuration problems using this wizard. See the following topics for more information:

• Robot or Drive Does Not Return A Serial Number.
• Robot Does Not Return Serial Numbers For Each of Its Drives.
• Robot Returns Only The Number Of Drives In The Robot.

Robot or Drive Does Not Return A Serial Number

For example, you have a robot that can contain two drives, but you initially install only one drive. Although the drive does not return a serial number, the wizard is able to complete your configuration because of the simple configuration.

Later, you install a second drive in the robot and run the wizard again. The wizard now discovers two drives in your configuration. Because these drives do not return serial numbers, the wizard cannot correctly configure the devices.

The wizard is unable to determine which of the following is true:

• You added a new drive and kept the drive you originally configured.
• You added two new drives and removed the drive you originally configured.

Robot Does Not Return Serial Numbers For Each of Its Drives

In most of these cases, the wizard cannot determine which robot drive number should be assigned to the drives in the robot. This means that the wizard is unable to determine the order of the drives (their location) within the robot.

Also if a request for drive serial numbers fails, the wizard cannot determine whether the drive is in a robot or is a standalone drive.

For example, suppose you have a robot containing one drive and you have one standalone drive of the same drive type. If the robot does not support serialization, the wizard is unable to determine which drive is in the robot and which drive is the standalone drive.

Robot Returns Only The Number Of Drives In The Robot

You may have a simple configuration (one robot and one drive) and the robot returns one as the number of drives in the robot, but returns no serial number for the drive.

In this example, the following actions occur

• The wizard is able to configure the devices. Because of the simplicity of this configuration, the serial number for the drive is not needed.
• You will see the word No in the Serialized column for the device, indicating that the device does not support serialization.