Troubleshooting Authentication

If you have problems with authentication, perform the following steps:

1. Look for status code 160 (authentication failed). If you see this status code, go to the NetBackup Troubleshooting Guide for UNIX and Windows for corrective actions.
2. Create debug log directories for the processes involved in communication between NetBackup systems. These include:
   • On the server, create debug log directories for bprd, bpdbm, bpcd and vopied (/usr/openv/logs/vopied)
   • On the client, create debug log directories for bpcd, bpbackup, bprestore, bplist and vopied (/usr/openv/logs/vopied)
3. Retry the operation and check the logs.